FAQs

Frequestly Asked Questions

  • Step 1: Inside the graphics editor, you will find the box template, where you can customize the 2 center panels with your branding. 
  • Step 2: Use the menu (bottom left) to add images, logo or text/messages inside the pink die line (2 center panels). You can resize, reposition & modify graphic elements as desired. Once you are ready, save your artwork. 
  • Step 3: Add quantity & proceed with the shopping cart. 

- See complete instruction & FAQs 

Shipping Methods

Shipping Rates (Flat Fee)

  • Flat fee of $75 for delivery to following GTA locations (Toronto, Mississauga, Oakville, Burlington, Scarborough, Markham, Pickering, Ajax, Whitby, Oshawa, Vaughan, Thornhill, Richmond Hill, Aurora, Newmarket, Barrie and Hamilton)
  • Flat fee of $150 for delivery to Hamilton, Cambridge, Kitchener/Waterloo.
  • For other destinations, please contact us at 1-866-249-0370 or email us at support@boxes2boxes.ca

Instructional Guidelines for Custom Branded Moving Boxes and Kits

  • Minimum order of $150 before taxes and freight. 

  • We have 7 different sizes (1.5, 2, 3, 4, 5, 6 cube ft. cartons & wardrobe cartons). See all sizes
  • We have 3 different kits (1-2, 3-4 bedroom or 4 bedroom or greater). See all sizes and content. 

  • There are two designated print panels for your brand customization. 
  • Refer to highlighted boundaries (die line) when uploading your logos, photos, graphics and customized messaging.
  • There will be a 0.25” white border around all four sides of each printing panel.
  • When customizing your branded moving boxes and kits, you only provide us with your customized two panel printing on the box. We use the same customization and apply these images and resize them to fit all various sizes boxes for your order. 
  • During this process, you images may appear low resolution and pixelated due to the printing on corrugated material. We do our best to resize your art and customization to fit each of the various size boxes you order. For example: the wardrobe moving box is tall and large and we will resize and stretch your images to best fit each size carton. 

  • Use the two panels with your graphics to maximize your marketing goals and objectives to customize your brand to create long term retention with your clients.  

  • We incorporate the latest digital print technology and our equipment is calibrated to achieve the best possible quality. The quality of printing depends on the quality of your artwork and graphics. Although our printing quality is very good, we cannot generate photo quality printing.
  • We always recommend you supply us with high resolution photos and graphics as it impacts the quality of printing. You can upload JPG, Tiff, PNG, PDF and .psd formats. 

  • Each order is 100% inspected for print and construction of your boxes.
  • Some minor defects may occur during shipping and delivery. 

  • When it comes to branded moving kits, you only provide us one design. We use the same design and resize it for the rest of the moving boxes. During this process, we resize the graphics where sometimes it may result into pixilation. For example: the wardrobe moving box is tall and large, where it will be impacted.

  • Flat fee of $75 for delivery to following GTA locations (Toronto, Mississauga, Oakville, Burlington, Scarborough, Markham, Pickering, Ajax, Whitby, Oshawa, Vaughan, Thornhill, Richmond Hill, Aurora, Newmarket, Barrie)
  • Flat fee of $150 for delivery to Hamilton, Cambridge, Kitchner/Waterloo.
  • For other destinations, please contact us at 1-866-249-0370 or email us at support@boxes2boxes.ca

    • Non- Branded Moving Boxes: Once we receive your order, expect the delivery within 2-3 business days from date 
    • Branded Realtor Boxes: Once we receive your order, expect the delivery within five business days from the date you place your Custom Shipping (Ship Directly to Your Customer)
    • Log in to your registered account to reorder. 

    • Log in to your registered account to reorder.

    • Refer to the product page for bundling info for each size box. 

    • We perform 100% quality control before every order shipped from our plant. 
    • If you encounter defects on our products or for whatever reason you are not satisfied the quality of our products, please send us an email to support@boxes2boxes.caor contact us at 1-866-249-0370. 
    • Our quality control specialist will investigate your claim to determine the best possible resolution. 

    • You can reach us via email at support@boxes2boxes.ca
    • You can also reach us via phone from 8am-5pm, Monday to Friday at 1-866-249-0370

    • We accept all major credit cards. Once you have completed the checkout and you have verified your customized images, you have read and accepted our terms and conditions, we will process your payment. 

    • We always recommend to setting up a personalized account to enable you to store and access your personal information and brand assets (photos, images, logos, etc). 

    • Log in to your registered account to reorder. 

    • We do not share our customer’s personal information and we use https protocol and Moneris payment processing.  

    Frequestly Asked Questions

    • Step 1: Inside the graphics editor, you will find the box template, where you can customize the 2 center panels with your branding. 
    • Step 2: Use the menu (bottom left) to add images, logo or text/messages inside the pink die line (2 center panels). You can resize, reposition & modify graphic elements as desired. Once you are ready, save your artwork. 
    • Step 3: Add quantity & proceed with the shopping cart. 

    - See complete instruction & FAQs 

    Shipping Methods

    Shipping Rates (Flat Fee)

    • Flat fee of $75 for delivery to following GTA locations (Toronto, Mississauga, Oakville, Burlington, Scarborough, Markham, Pickering, Ajax, Whitby, Oshawa, Vaughan, Thornhill, Richmond Hill, Aurora, Newmarket, Barrie and Hamilton)
    • Flat fee of $150 for delivery to Hamilton, Cambridge, Kitchener/Waterloo.
    • For other destinations, please contact us at 1-866-249-0370 or email us at support@boxes2boxes.ca

    Instructional Guidelines for Custom Branded Moving Boxes and Kits

    • Minimum order of $150 before taxes and freight. 

    • We have 7 different sizes (1.5, 2, 3, 4, 5, 6 cube ft. cartons & wardrobe cartons). See all sizes
    • We have 3 different kits (1-2, 3-4 bedroom or 4 bedroom or greater). See all sizes and content. 

    • There are two designated print panels for your brand customization. 
    • Refer to highlighted boundaries (die line) when uploading your logos, photos, graphics and customized messaging.
    • There will be a 0.25” white border around all four sides of each printing panel.
    • When customizing your branded moving boxes and kits, you only provide us with your customized two panel printing on the box. We use the same customization and apply these images and resize them to fit all various sizes boxes for your order. 
    • During this process, you images may appear low resolution and pixelated due to the printing on corrugated material. We do our best to resize your art and customization to fit each of the various size boxes you order. For example: the wardrobe moving box is tall and large and we will resize and stretch your images to best fit each size carton. 

    • Use the two panels with your graphics to maximize your marketing goals and objectives to customize your brand to create long term retention with your clients.  

    • We incorporate the latest digital print technology and our equipment is calibrated to achieve the best possible quality. The quality of printing depends on the quality of your artwork and graphics. Although our printing quality is very good, we cannot generate photo quality printing.
    • We always recommend you supply us with high resolution photos and graphics as it impacts the quality of printing. You can upload JPG, Tiff, PNG, PDF and .psd formats. 

    • Each order is 100% inspected for print and construction of your boxes.
    • Some minor defects may occur during shipping and delivery. 

    • When it comes to branded moving kits, you only provide us one design. We use the same design and resize it for the rest of the moving boxes. During this process, we resize the graphics where sometimes it may result into pixilation. For example: the wardrobe moving box is tall and large, where it will be impacted.

    • Flat fee of $75 for delivery to following GTA locations (Toronto, Mississauga, Oakville, Burlington, Scarborough, Markham, Pickering, Ajax, Whitby, Oshawa, Vaughan, Thornhill, Richmond Hill, Aurora, Newmarket, Barrie)
    • Flat fee of $150 for delivery to Hamilton, Cambridge, Kitchner/Waterloo.
    • For other destinations, please contact us at 1-866-249-0370 or email us at support@boxes2boxes.ca

      • Non- Branded Moving Boxes: Once we receive your order, expect the delivery within 2-3 business days from date 
      • Branded Realtor Boxes: Once we receive your order, expect the delivery within five business days from the date you place your Custom Shipping (Ship Directly to Your Customer)
      • Log in to your registered account to reorder. 

      • Log in to your registered account to reorder.

      • Refer to the product page for bundling info for each size box. 

      • We perform 100% quality control before every order shipped from our plant. 
      • If you encounter defects on our products or for whatever reason you are not satisfied the quality of our products, please send us an email to support@boxes2boxes.caor contact us at 1-866-249-0370. 
      • Our quality control specialist will investigate your claim to determine the best possible resolution. 

      • You can reach us via email at support@boxes2boxes.ca
      • You can also reach us via phone from 8am-5pm, Monday to Friday at 1-866-249-0370

      • We accept all major credit cards. Once you have completed the checkout and you have verified your customized images, you have read and accepted our terms and conditions, we will process your payment. 

      • We always recommend to setting up a personalized account to enable you to store and access your personal information and brand assets (photos, images, logos, etc). 

      • Log in to your registered account to reorder. 

      • We do not share our customer’s personal information and we use https protocol and Moneris payment processing.  

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